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We Keep Your Privacy Safe and Clear

When you open an account at candu togel, your personal information and payment details are protected under strict data-handling practices.

Account security verified at loginPayment data encrypted end-to-endYour withdrawal history stays private
candu togel We Keep Your Privacy Safe and Clear
GET IN TOUCH

How to Contact Us About Your Privacy

If you have questions about how we handle your data, want to check what information we hold, or need to update your details, our support team…

Live Chat Open the chat window in the bottom right of the lobby during operating hours.
Email Support Send your privacy request to our dedicated email address and we'll confirm receipt within…
Account Settings Visit the Privacy & Security section in your account settings to review what data…
HOW WE PROTECT YOU

Data Security and Your Rights

Your account and payment information are protected by encryption technology that meets international security standards.

Encrypted Deposits

Every DANA, OVO, GoPay and QRIS transaction uses SSL encryption. Your payment details travel securely between your device and our payment gateway.

Password Security

We hash and salt all passwords so we never store them in plain text. Your login is verified every time you access the lobby, whether from desktop or mobile.

Staff Access Controls

Only authorised team members can view account data, and only when needed to help you. All access is logged and audited for compliance.

Cookie and Tracking

We use cookies to keep you logged in, remember your preferences and understand how you navigate the lobby. You can adjust cookie settings in your browser at any time.

Data Retention

We keep your account information as long as your account is active. After closure, we retain records only where local law requires, then securely delete them.

Your Rights

You can request to see, correct or delete your personal data, where local law permits. Contact support and we'll guide you through each step.

Privacy Policy Questions Answered

Players in Medan and across Indonesia often ask how their information is used and kept safe. Here are answers to the questions we hear most about privacy and your account data.

We collect your name, email, phone number, date of birth and address when you open an account. We also collect technical data like your IP address, device type and browser type to improve security and performance.

All transactions via DANA, OVO, GoPay and QRIS are encrypted end-to-end. We never store full payment details on our servers, and every transaction is verified before completion.

Yes. Open your account settings or contact our support team and we'll send you a complete record of the information we have. Processing normally takes one to three business days, where local law permits.

We retain account records for the time your account is active plus a retention period required by local law. After that, all personal information is securely deleted from our systems.

No. We never sell, rent or share your personal data with third parties for marketing or any other purpose without your explicit consent, where local law permits.

Changes to your email, phone or address take effect immediately in your account. Go to Settings, select Personal Information, and update any field. Support can assist if you need to verify changes.

Reach out to our support team via live chat, email or the Privacy & Security section in your account settings. We respond to privacy requests within one business day.